Now understanding the context of the business is more important than ever for quality professionals and quality management system auditors alike. As a Category A Liaison to the technical committee that developed the revision, the CQI is well positioned to give you cutting edge information on first hand insight into the standard. For CQI members operating certificated quality management systems these developments are significant and keeping on top of the changes is crucial. In the past, ISO required the audit team collectively possessed specific knowledge. A major difference in the new standard is that this knowledge now needs to be possessed by every auditor in the team. They should also have an appreciation of the issues the organisation is likely to face.
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These organizations are commonly referenced to as certification bodies CBs or registrars. The ISO standards are used by accreditation bodies ABs to assess the processes that certification bodies CBs have in place to ensure that they are impartial and the results of their assessments are consistent. One of the key requirements set out in ISO is having processes in place to ensure that the CB personnel involved in the certification process are competent.
The majority of these third-party certification bodies are members of the International Accreditation Forum, Inc. Several of these changes will impact organizations that are third-party certified. They may also make third-party certification more expensive. Other changes will make it more difficult for an organization to change its certification body. These changes in ISO include new requirements related to: Addressing nonconformities and verification of corrective action Timing of re-certification audits and the gathering of more information when a certificate is transferred to a different certification body Taking into account shift work when performing audits On-site auditing requirements when a registrar is providing certification to multiple management systems For more information about the ISO , click here.
A significant factor in both revisions is the impact of the new Annex SL language. This standard is being developed in parallel with the development of ISO , Occupational health and safety management systems — Requirements with guidance for use.
ISO 17021-3: the context conundrum
Download: Iso/iec 17021-3.pdf